Sonos unifi not working. The SONOS app can see them, but not other apps.

Sonos unifi not working Everything is set up using the new Sonos S2 platform. When entire switch is using STP, t Jun 15, 2020 · I tried a bunch of allow based on ports that sonos said to open, but it didn’t work. I’m not having units disappear as some users have reported, but some UI areas, such as Recently Played, do not always populate. I tried both wired and wireless (2. However, there are some settings which can be important: Have my Sonos network on Unifi US-24-250 Switch - 4 wired (wifi off on 2) & 6 wireless Network gear is ER-X → US-24-250 off that is 2 x UAP-Pro and US-8 in the shop. Apr 15, 2021 · However, I get a message that it doesn’t work with WiFi extenders. 4Ghz and 5Ghz (separate SSID for each band) 3) Make sure Mode is set to 802. Grr. As we discussed on the call, most common router settings for Sonos to work. Until 4 hours later. Individually they all work fine, but unable to group speakers with the most recent app. I’m not sure if this would be uniquely symptomatic to the AirPlay protocol or not. If you have a new router or changed your Wi-Fi password, see our article on connecting Sonos to a new router or Wi-Fi network. It’s been working very well. Sonos uses spanning tree protocol and I believe Ubiquiti blocks this or otherwise interferes. Lets start with the Ubiquiti Setup:UDM Router with Wifi Enabled 16 port POE switch 2 AP’s directly on the POE switch And the Sonos Setup:2x Play 3 1 That's a copout. Direct Connecting Another Device. However, if you own any Sonos equipment in your home, you’ll potentially have trouble setting up your system in a way that both isolates the Sonos equipment the way you want it to and allows for continued control/communication with it through the Sonos app on a different network within your home. Dec 11, 2023 · It does not seem to make a difference whether the phone/tablet is connected to the same AP or not as the Sonos devices. LAN Interface FW Rules. More than happy configuring up a UniFi system. Like 3 times a day my sonos app on iPhone says "Cant connect to your sonos network. Hope that helps. My Sonos iPhone App can no longer find my Sonos system on my home network. The Beam is hardwired into a Unifi 24 port switch in the basement below. You may experience issues if your Sonos product is not in Bluetooth pairing mode or if your Sonos product is too far away from your Bluetooth device. My networks are: x. Then I just turned it off and all was good: sudo ufw disable 1 Like amelchio October 13, 2020, 10:06pm Can somebody help me with my Sonos issue? I’ve got two Sonos One’s and a Sonos Beam on my network. 4 GHz spectrum that enables communication between other Sonos devices. Sep 10, 2024 · The app solution from both manufacturers is not yet completely satisfactory for users, although Ubiquiti in particular is known for working hard on the software components after product release. In the past this was easy but ever since the latest update disabling Wi-Fi stopped working. Factory reset the speaker and then launch the old version of the app on my phone. When I finally got the beam to work it was not recognized in the app. I want to run my Sonos system (5 units all wifi-connected) on their own VLAN with the ability to control/ airplay, etc. At same time sonos doesn't work nice with RSTP since it uses its own weights for its STP implementation, which is not a standard implementation compatible with RSTP. Jul 15, 2021 · I have a couple of different speakers; 3 Play:1's, a Sonos Move, an Arc and a IKEA Symfonisk bookshelf speaker. Apple did a diagnostic and said there are no issues they see on their end. The speaker responds with an xml file. Check the IP address of the Aug 27, 2023 · It can take up to a minute before all speakers are found and can be controlled. The solution is to wait for an app upgrade, likely a few days”. The Sonos devices on the Unifi 24 port (Fortigate -> ICX7250 -> Unifi 24 port) are blocked. The issue is how many Sonos devices you have and maybe a timeout (?) on the Onkyo/STP side. One thing that I can't see full clarification on is for full WiFi setup, do you still need set STP up on the network side or is that only for a wired/mixed setup? If the above is true, I've got an AP wired into a dream machine Those will mostly be on your main lan, just for simplicity. 11 BGN 4) Client isolation should be off to ensure wifi devices can communicate with each other Nov 2, 2024 · So now trying to work out the right way to setup SONOS on a full Unifi network. All the right settings are on, no VPN, network is working fine -- AND sonos desktop app for Mac works fine and is connected (via the same wifi network) to Sonos and finding my three products and system just fine. I am not a Ubiquiti user, so I know nothing @controlav I understand its not for everyone and appreciate your help. reset the app? My experience was that new clients on main vlan was not able to find the Sonos system without a SSDP relay between the vlans. So, I am trying to get my Sonos-setup running on an all-Unifi wireless network (with no option to use ethernet). If there was not blocking you would have a network storm/flooding problem. I am unable to connect any device via AirPlay. 100). I contacted Sonos support and they told me it was a WiFi issue since I was using a public WiFi network at my university. Unifi wireless can work well for Sonos, but you have to avoid any access points or wired speakers behind any of the low-feature switches and make sure STP is set up properly. But with this trick, you can actually disable the Wi-Fi until Sonos pushes an update to fix this issue. from the main and guest VLANs. x), rebooted everything, and now the speakers work flawlessly. Connect a laptop or PC to your network using the same cable and port used with the UniFi device. Spotify connects to your Sonos devices via the cloud, NOT the local Dec 11, 2021 · As soon as I took the steps above, the UDP-Pro re-provisioned all my UniFI WiFi access points and everything started working again – printer started working perfectly, Sonos started working fine. Any help would be appreciated. Yes, half of my Sonos devices are wired, and these four are on WiFi. 2 (build 79. I have made sure "Enable wireless uplink" and "Enable element adoption" are both enabled in the site settings. I’ve gone through the forum’s posts on this subject and did hard resets, rebooted my WiFi. Will test that with Sonos, too. They suggested I escalate the issue with Sonos support for additional testing. Jan 14, 2022 · I have been having persistent, annoying and sustained issues with older Sonos devices dropping off of my WiFi network after a while. Re-authenticating my Amazon account didn’t work. If you plan on changing or upgrading your networking equipment to improve your WiFi performance, Sonos typically recommends a dedicated router or mesh networking system with WiFi 5 or higher. However Nov 28, 2023 · The problem is, when I connect more than one Sonos device to the network via Ethernet, and also have Wi-Fi enabled on the same Sonos device (which would be the case if I were to have two rooms with the exact same setup described above using a wireless Sub), it causes a network loop which takes the entire network down. If you have Sonos devices in your UniFi network, you may experience some of the following symptoms which may appear unrelated but are a consequence of broadcast storms: . And nothing happens. One is hard-wired into a switch out of the back of my Dream Router going into a port bound to my Devices VLAN. If your UniFi device is not displayed, or it has an IP address of 192. I just purchased a TP-Link AC1750 WI-FI Extender. Unifi shows both of the latter two Sonos speakers connected to unifi wireless, so if they use SonosNet they must be doing both. 4 Ghz enabled 2) Split 2. It always works on the tablet and it never works on the phone. Aug 18, 2021 · I have a very simple home system consisting of of a standard modem/router (ZTE H268A) and 2 Unifi lite APs. The PC Sonos app generates a log file, very handy to spot slow devices on startup. There Nov 30, 2023 · Hi all, I have a substantial Sonos system (20 devices) all running S2. Jan 11, 2020 · I had to Force Stop my Android Sonos controller App ! But I digress. Currently, the Sonos app can update WiFi settings on Sonos products that are capable of using Bluetooth Low Energy (BLE). Oct 24, 2024 · The answer? Removed the Sonos app from my phone (for the Nth time) and download an old 16. I wanted to followup with results after the last network revision. Tried most of the day today and couldn't get this to work on UDM Pro SE. Feb 5, 2019 · i have Sonos on a separate VLAN and my mobile device is on the home VLAN. Reserving IPs will not solve everything - so not say it May 25, 2024 · Since the new app update, my Sonos Era 300 will not complete the setup process. Nov 30, 2024 · While I believe WIFI has come a long way and is suitable for many things, I still believe a wired Sonos system is still the best solution. It's clearly something with the phone settings rather than the network settings, otherwise the tablet wouldn't work either. I have a pretty good idea of the basic setup needs for a UDM and other routers, I dont consider myself a unifi master by any stretch as I dont specialize in it and theres a reason I am running at my home, but I have a decent general working idea of the system. A Sonos support person suggested hard wiring the PORT to our router to “simplify setup”. 1. Feb 17, 2024 · Do I run any problems if I plan to get Sonos Arc and Sub (gen3) and connect them in Unifi network like this:Arc wired to Unifi Switch Lite 8 and then connect sub wirelessly to Arc. Recently, this stopped working and now when I connect (I press the connection in the Identity App and it says "Connected" immediately), I can't access any local resources nor can I connect to the internet, until I turn off the VPN connection. All thrid party apps are working from the first second I open them. Great support from Unifi. Dec 22, 2024 · Hi @gdgib Thanks for sharing your findings, and I am glad to hear that you did get things working! Incidentally, this is the first time I have heard of someone needing to SSH into the Unifi router to do so, though certainly the IGMP settings are needed - I am not sure why you needed to go so “deep”. 1-53290) Hardware Version: 1. Personally i used udpbroadcastrelay to fix these issues. When I move the Era back i One tidbit I can add - I just realized, embarrassingly, that I have *one* network switch in the UniFi network that's not actually a managed switch from UniFi - the Office switch that the single wired Sonos AMP is plugged into. Unplug your offline UniFi device. No network storm perceived. Nov 10, 2020 · My Sonos (9 spkrs) system is working fairly well and reliably in a VLAN (IoT) and can be controlled from the main LAN via Android, IoS, and Windows. These products are: Connect (Gen 2) Connect:Amp (Gen 2) One (Gen 1 2) my Sonos speaker replies to my computer correctly (dst port udp/1901) 3) Sonos. Sep 28, 2024 · Sonos is failing to assist me so I’m looking for users that experience the problem as I do. I'm not really looking for suggestions for solutions (I've tried so much already), but more input on how to investigate what is going on, on my network (and my Wi-Fi) since Sonos support keeps referring to it. See below. each of them has a corresponding firewall rule. 1 of the AP’s is wired to a network switch that is then patched to the UDR. Please fix in a software update. They say that they does not see anything wrong in the 5 diagnostic files which I sent them. x for IOT services like Sonos and Airplay to allow them to work from the guest Wifi as well. Please consider purchasing Sonos through the Crutchfield links below if you aren't in the Southern California area. Your Matrix looks fine. I have 7 Sonos devices. I get WiFi on every other device in our area of use, but not the Roam. They all work perfectly fine (set on SonosNet) + a Roam on WiFi, except for the Era 100 (which is connected to ethernet with the Sonos Combo Adapter). Didn't work. Oct 20, 2023 · I have the following Unifi Setup: 1 x Unifi Dream Router (UDR) 3 x U6+ Wired Access Points (AP’s) 2 of the AP’s are wired directly to the UDR. On a side-note: Found a Unifi support article describing how to separate IoT devices (Google in that case) in a VLAN with mDNS. g. If you can wire one or more units to your network, BOOST will not likely to provide any benefit. Nov 1, 2023 · Reduce the Object Interference . The SONOS app can see them, but not other apps. I have attempted the following. Effects were no visibility of sonos devices from sonos controller. This is the ideal way to setup Sonos; wired where you CAN and wireless where you must and allow SonosNet to build a self-designed network to get signal from the nearest connected device to each wireless speaker. 1-254 subnet (as to not conflict with Starlink's 192. The TV is on the same WiFi and VLAN as the casting devices. I use Plex and play the majority of my music from that source. Getting the discovery to work correctly across networks / VLANs isn't worth the trouble. I've had a UDM for a few months and it was working fine. x primary, x. This has happened on a n Jan 27, 2023 · The new Sonos App is just a remote for Sonos products by the way, it’s not a player and other Apps can be used, so advising others to return their products because of a software ‘remote’ is certainly not the best answer here in any case, there are many other options that could first be considered and there’s certainly nothing wrong at Nov 1, 2021 · (And I CAN read a network capture, but its not something I want to do while my spouse is yelling at me to get the Sonos working). This is what I hate about Sonos; nothing is ever consistent from user to user. x guest wifi, and x. Jun 7, 2024 · Hi there,I am suddenly unable to group speakers. May 19, 2020 · I have just purchased a Dream machine UDM-US, US-8-60W, 2 US-Flex-Mini and 1 UniFi Switch Flex - I want to split everything off IoT, Sonos ( can put this in IoT), Work, Family - I read one post that talked about being able to turn on RSTP but turning on STP on ports connected to SONOS. 23. You can make Sonos work super well on Unifi but it needs a bit of finessing to really make it sing. Then opened Sonos on my iPhone and had the alert that some speakers connected to the range extender network and could not be paired with speakers on the original network. Start with the switch that is your root bridge at 4096 and add 4096 to each downstream switch, this is working great for me without issues. In my case I use Plex servers at two different locations. setup all sonos devices with static / reserved IPs and allowed all ports from SONOS Group to Any Device on Home, and from HOME to any SONOS device, along with turning on mDNS. After taking some advice from Unifi experts some years ago when we went Unifi, all our devices use WiFi, none are hard wired. I proved this is the issue by turning the setting back on and – bingo – instant network faults. Just for your own sanity to get Sonos working. I plugged the arc into the Ethernet. the Ubiquiti UniFi kit is said to work quite well with Sonos. xxx (verified through Sonos app, confirmed wm:0 which means all devices on Sonosnet). The above statement is not entirely accurate, as the ‘other’ Sonos Speakers could (just as an example here) be running on their SonosNet signal - whereas a portable device, like the Roam, does not use the SonosNet mesh, for obvious reasons, and so if you were to add it to say a UniFi WiFi network in your home with multicasting switched off Everything running well. I seem to think though it’s recommended that UPnP auto port-forwarding may need to be enabled on some routers, even if the Plex port forwarding has been manually setup by the user. There are many forum and blog posts out there that describe (or attempt to describe) how to make this work, however all of the ones I read suffered from one or both of these problems: Their instructions had errors (eg, reversing the upstream and downstream Mar 1, 2020 · From long wisdom in working with large Sonos environments (I have two) I learned that in order to get the best performance and reliability I would make sure there was always at least one wired Sonos speaker in close range to every Sonos wireless only speaker to make SonosNet work best. I also see that certain clients (e. It is fully up-to-date. A whole lot of other music services shows up. UPDATE: 1) Sonos - My firewall rules were correct. My logical network topology includes multiple VLANs, SSIDs, and IP subnets. UniFi Network and Sonos equipment reboot didn’t work. Yes. IoT Vlan hosts both Alexa devices and Sonos (10. Running a UDM-PRO with 3 APs, I found that multicast traffic didn't seem to be handled well with my unifi gear, I had a networked printer and bonjour discovery didn't work there either. 10-1. Also you keep your network credentials secret:8 Cheers! Oct 28, 2022 · This immediately changed my Sonos system status from WM1 to WM0 & created a SonosNet Channel now shown in my System / Network. It turns out that a setting on my Ubiquiti Unifi network was interfering with the Sonos Move, but not my other 12 players. I haven’t bothered to disable the radio on wired SONOS devices. They work flawlessly through the Sonos App and Home Assistant, despite UniFi logs indicating they keep disconnecting. Background. 4. Learn what to do if you’re unable to connect your Bluetooth device to your Sonos product. 1-53290) Jan 7, 2019 · Unfortunately, Sonos does not work on guest networks. I can use both perfectly fine with my Sonos speakers. It’s one of the reasons you’ll see many of us users suggest that Sonos doesn’t always play very well with various mesh devices, depending on how they work, everything Mar 13, 2021 · After multiple talks with Netgear, they said it’s Apple’s problem. Much more likely that your mesh network has her device connected to a different subnet. local name resolution not working Sonos devices commonly cause network loops, which can cause slow speeds or even total network malfunction. Jun 25, 2018 · I have a Ubiquiti Unifi setup at home with multiple VLANs and wireless networks. I have a Beam that is connected to my switch, and all of the devices are showing "WM:0" in the app so I'm confident that they're all on SonosNet, however all of the IP Addresses in both the app and the Unifi controller are still in the "primary" VLAN, not the Just wondering if anyone has ever come across an issue with using 2x UniFi AP-AC-LR's and Sonos not working correctly? I have 2 UniFi AP-AC-LR's as my access points however I am seeing an issue with my Sonos devices. I can connect to my Sonos system on my MacBook, my iPad and use the voice control to operate it but the iPhone app just won’t connect. Experiencing dropouts when using RTSP across switch and then enabling STP on Sonos wired ports. Other actions: Have rechecked all the recommended Unifi settings in this article and all seems correct. My network equipment is Unifi UDM pro + AP. It then says it has to be updated to work so I selected the update option in the app, I did not go through the play store!! Apr 23, 2023 · Status lights all work and each individual unit powers up and goes through the connection sequence - the problem is at the system (maybe app?) end. I have another Sonos Play connected via WiFi and a Sonos Play:1 connected via WiFi. Dec 19, 2021 · The room works through bluetooth. Mar 27, 2021 · Actually had Sonos, control devices and Sonos on a Mac for music library all on same sub network. Dec 21, 2024 · Hi all, I know there are hundreds of posts on here about Sonos on Unifi. I restarted the gateway and the sonos devices were up again, everything working fine. This is on a network driven entirely with Ubiquiti UniFI products (switches and access points connected to a UDM-Pro). It works but occasionally drops a speaker or two and leaves rooms with stereo pairs marked as not configured, showing the pair as "(? + R)", which is just infuriating when it happens over and over. 10. Wired alone may not help. There are deeper issues here, ironically the vlan was not the real pain. Thoughts on that plan? Dec 12, 2024 · Hi!I’ve had the combination of Ubiquiti and Sonos for several years. I can see a list of sonos devices/IP addresses when I go to Hardware>Works with SONOS>Connected Device. Before changing to the Unifi setup all Sonos products worked fine and were accessible via the Sonos or Windows app. 2 … but this combination does work: Version: 16. Hello Keith. 1 version of the app. Oct 16, 2023 · I’d recommend powering off the Pixel 8 Pro for around 1-2 minutes then powering it back on, as this can restart any internal services that aren’t working correctly. We have tried different settings within the Unifi Portal, but have not been able to find anything that works. 7. Sonos hardwired to network port on UDM. 2) WeatherFlow Tempest - IGMP Proxy is not supported by UniFi Dream Machine Pro. The Ones I believe are using SonosNet as surrounds talking to the Beam. My other 8 devices do not show up in the Unifi Clients list if they are connected v This article will help you resolve issues that may occur when connecting Sonos to your Wi-Fi network. Business networks need (R)STP or MST to protect the LAN from unintended changes. I gave up the Sonos Beam the first day, after 20-30 tries. In the end I had six Ethernet wired speakers doing this job. 20, see the bullets below. I have spent days not trying to get the Sonos Play1 speakers to connect. I have tried to follow the guides provided by both Ubiquiti and SONOS on how to configure STP. Not on the phone and and not on the desktopp add. I can imagine Sonos is also replying here ‘as if from the community’, so I’m only looking for replies of users that have the same issue like me. There is lots of information available on the advantages of limiting broadcast and multicast messages over LANs with multiple Unifi access points. But this morning every sonos connection in my iPhone's sonos app was gone. I have 6 Sonos devices (2 x Play5s, 2 x Play1s, Arc Soundbar, Sub). It's really not all that difficult (IMO). After quite a bit of work setting up my EdgeRouter-4 with firewall groups and rules, IGMP, mDNS, multi-cast (not blocked), and now RSTP/STP, I have a question from the post above I bought the Sonos Arc and Sub from Costco yesterday. Most routers do not require any special configuration for use with Sonos. See attachment. Until the ‘new app’ beginning of the year. Changed RSTP to STP for the UAP por Sonos Amp with Elac Unifi bookshelves Samsung TV, set to bitstream, dolby digital 5. My phone and laptop are on another wireless network, called Home (which is connected to the main LAN Refrain from factory resetting any SONOS units without further consult. Kitchen: 2 x Play 1 (stereo pair) Tank (our outbuilding): 2 x Play 1 Hi @nils31242343 . Is the app not compatible with Apple iOS any longer? Mar 2, 2021 · after some months experience I can confirm that my UniFi system and Sonos devices still behave well and AirPlay is stable - moreover, I have observed that none of my Sonos wireless connected speakers are ‘visible’ in the UniFi Network clients list, except for the Sonos Roam - I believe this is related to the SonosNet (on channel 6 Jun 15, 2023 · That seemed to work to get the speakers setup on the sonosnet with the boost and be visable from my iphone when on the same wireless network as the speakers. To do this I created two port groups, one for UDP and one for TCP. Jun 3, 2024 · I have 10+ sonos amps on a unifi network so naturally to avoid STP issues i need to have them all on ethernet only. Could have worked around the Sonos working and just used the Echo and airplay which were working fine. I connected the UniFi USG to Sonos Boost and my UniFi managed switch to the Boost's 2nd ethernet jack. Description of network: Main Vlan 1 hosts my iPhone (10. 0. But still the Sonos app is slow. Dec 6, 2020 · Unifi networking gear is currently some of the best Prosumer and SMB network gear around. Recently though, my wife and I can't see our SONOS system or Google Chromecast devices on the Spotify devices list (and other apps too like Netflix, but Google Home is ok). Just bought a Beam and two Sonos Ones for my office. Look for the UniFi device in the Discovery tab. We tried factory resetting the Sonos devices with no luck. I changed my network setting in the Unifi controller and every speaker has a static IP address. This is the key to it working! That’s it. How can I make this work again ? Any help is appreciated. Previously all of my SONOS were hard wired, with WiFi turned off apart from the FIVE and a IKEA Lamp and working fine. Sep 22, 2022 · Sonos works flawlessly on our Unifi system and I have set up other devices without issue before. So not a network problem. Wanted to tap the collective wisdom of this group. 4) The speaker also reaches back to Sonos. Generally, it does improve things, but it also introduces a new WiFi network - ensuring that your WiFi and Sonos are not on overlapping channels is important. Next wee need to allow Sonos traffic. Love that company. I will AirPlay just to the arc then access sonos app to select eveft the remaining speakers and it does not solve the problem. 1) 2. Dec 12, 2022 · If that still doesn’t work perhaps wire one standalone and working Sonos device to the primary Unifi Hub/Router and let the speakers switchover to SonosNet (All devices will show as WM:0 in the ‘About My Sonos System’ area of the App) then try the Playbar setup again from factory reset. I have the 2 Sonos devices plugged into the POE 8 port Unifi switch and the Unifi switch is uplinked to a Cisco 3560X switch. They sent me a few hints on how to change the network configuration, but none of them worked. The system drops entirely and the message we invariably get is “unable to find the system, let’s fix this”. If only the Sonos Port is affected, then the issue is less likely to be down to the configuration of the UniFi system - unless, that is, the Port is utilising a different UniFi Access Point than the other speakers, in which case it could easily be the UniFi configuration. Does this actually work for you if you eg. Jan 15, 2017 · I am running five Unifi switches with 22 Sonos speakers at home without issues or custom configurations. Put the boost behind it as the only device, it DHCP for all the Sonos clients. When I move my controller devices to the Main LAN, then for the most of the time the Sonos cannot be controlled from the main LAN via Android or Windows. Hi all, I've finally got around to sorting out my Unifi setup properly, and it's all working great apart from the SONOS devices. Nov 13, 2022 · My Sonos system is working well and reliably in a VLAN (IoT) when the Controller (Android or Windows) is one the same LAN (IoT). I can also use airplay to one of the speakers from spotify just fine, only when I use Sonos from the sonos app, or a speaker group that the stuttering comes back. Nothing seems to work. This is clearly some configuration setting I have done wrong but I can not for the life of me get it right and no matter which guide I follow the problem persists. I set up four VLANs, but for this only two are relevant: default (management/non-work laptops/etc) and Devices (Sonos, cameras, Hue bulbs, shades, etc). I created a port group for my TCP traffic. Aug 4, 2021 · In a throwback to the problems I dealt with using AirPlay across VLANs, I recently jumped through similar hoops for Sonos speakers. I created a separate Sonos LAN to test with. I wasn't happy with my network because I was getting 100Mbps across the entire network (maybe Boost switching is not gigabit?). 4 WiFi ssid broadcasting from a single ap. The older Sonos products would disappear regularly from view from the Sonos Apps. Excellent documentation and spreadsheet providedunfortunately I can't get Sonos to work. All working great on my full unifi stack. Submit a Diagnostic and post the confirmation number here. There are several of forums with problems around Sonos and UniFi-network, but I think this is more a Sonos- or timing-issue, than a network issue. I have tried multiple remedies. Longtime Unifi user (UDM Pro, 4 APs, bunch of switches), but a complete newb with Sonos. 30. Even when it was working, I had strange side effects like the Sonos Windows Controller working, but not the IOS devices, or having IOS only work after killing the app and reloading 4-5 times. 168. If you already own Sonos sound equipment, you would probably go for the SONOS AMP. EDIT Some Sonos products, like portable speakers and headphones, are able to connect to devices via Bluetooth. 10 & 10. The problem is, that while I can usually set up the speakers fine enough in the Sonos app, they tend to disappear and re-appear in the app at random. May 20, 2024 · I’ve spoken to Sonos support who just said “we are having a lot of customers calling about the latest app. And it used to work fine with my old Amplifi HD router. Seems that Sonos and our Unifi network infrastructure do not work well together. My 2 Sonos ones connected but did not put out any sounds. “spouse is yelling at me to get the Sonos working” - LOL that’s exactly what made me consider ditching my entire Unifi setup, however since I solved my issue, I’m still satisfied with the damn thing after all. I did try following the in app instructions to update my Sonos system wifi settings to the w I have IGMP snooping enabled as well as STP enabled globally. UniFi config: 3 networks, configured as per pfsense CIDRS LAN IOT (VLAN ID 10) SONOS (VLAN ID 20) 3 SSIDS: LAN (laptops, phones, etc, that have the SONOS app and Spotify app) Problem: Sonos was not working anymore after integration of Unifi network with four switches and three access points and one UDMP including a segmentation by VLANs. I wiped the setting on my phone and tried rejoining to my Sonos equipment after setting up 1. g. It appears to be an mDNS issue. We don’t have access to the Diagnostics but SONOS staff can comment. Let's fix it'. I get that message all the time while I'm getting over 500mbps uninterrupted connection over Internet plus gigabit Ethernet across two phones, a printer, a flat screen TV, an ADT system, and a laptop on wifi plus a wired gaming rig, two wired raid arrays, and two Samsung Smart TVs on powerline adapters on different floors of the house and the only thing screwing up is Sonos. Hall: 1 x Play 1. I have purchased a boost - did not fix the problem. If you are a newcomer, you can also opt for the Unifi PowerAMP. However, if I am not on the same wireless network, the Sonos app cannot see the sonos system. Feb 24, 2021 · @MidF, I suggest you go for Access Points instead, e. Some Sonos products don’t have BLE capabilities, so the Sonos app will not be able to discover them in order to update their WiFi network information. 11). The Unifi 8 and the 3560X run STP and I haven't had a topology change in years. Once in a blue moon the speakers will load on the app, but it’s very rare. OK, so had a call with Sonos. What’s the point? All of my other speakers (8 in total) work fine. Jan 14, 2021 · If sonos-->wifi-->router-->wifi-->me is working then it should be working for her. The blocking is expected. Added the sub mini to the system, connected to the Beam 2 in my cinema room & just like magic, it all worked. Check out these links. Aug 26, 2020 · After using two workdays to configure four Sonos speakers for a youth club at work, I found that Sonos has big issues with their onboarding. The problem I have is that when any of my speakers connect to a particular Unifi AP they are unable to connect to Plex and playback fails. the switch) are not visible in the unifi controller because they do not access the internet, so the USG is not aware of them. Other music services worked fine. Edit: Solved by simply waiting in the Spotify app for the Sonos devices to show up. Also could not get Google Assistant to work with Sonos across vlans without a mDNS relay. They look like they are connected in the Unifi Portal, but they are not working in the iOS App. None of them works. it seems the Roam is a sub-standard piece of Sonos kit. After part solution and visibility of devices, grouping was not working. Sonos One (both in Sonos app and AirPlay), IKEA Symfonisk (AirPlay and Sonos app), Apple TV, AirPort Express, Samsung/LG TV. Again easy to see a slow network, or occasional slow device (just reboot it). My first unit arrived with the top part not attached to the unit and the rubber part with the buttons literally falling of on first use…on the second unit the wifi stops working after less than 3 months… I have 7 Sonos speakers, a mixture of Play:3, Five, Era 300 and a Roam. It's taken a lot of work to get things rolling with IGMP proxying, tweaking firewall rules, and routing. Maybe they'll help. I can however easily access them using the correct IP. Everything works fine except the AirPlay. I also use NetMon to watch local network issues. Man, I‘m not used to waiting anymore. Opening the Sonos app this morning on the IPad, icons for music services were grayed out and functionality to select speakers was such that when I selected a set, the app stayed on the speakers screen and I could not go back, scroll, or open anything else on the app. Adopting wirelessly does not seem to work, it doesn't show up in my controller. You will likely need to make some configuration changes to your network gear to let Sonos work. It's worth highlighting the fact that I've not experienced any problems with my Sonos devices. Make sure your Unifi is updated; they fix a ton of issues every update. Here is what I have done to avoid any issues: Configure the Unifi network to work with Sonos. 1 Sonos App: While playing something, the sonos app tells me I'm playing in Dolby 5. Disabling STP/MST is not something you should seriously consider, IMO from an network-health perspective. The Sonos system is up to date, the roam is up to date and I am using the latest Sonos iOS app as well. Ever since setting up my Unify Network (6 months ago) using the UDM Pro and U6 Lite, my Sonos app fails to work 99% of them time. My new Ubiquiti mesh network is not working well with my Sonos system. xml . Same thing with the sub mini. Allow Sonos TCP. 12774 Jul 13, 2022 · sonos supprt came back. has anyone had any success with a Ubiquiti Dream Machine router and Sonos? You will of course need to connect your controller to the HomeHub’s wifi. They said that the fact that I can AirPlay to my TV and not my Sonos speakers, makes it sound like a Sonos issue. Jan 18, 2023 · In the sonos app where you add music services, spotify don’t show up. You could purchase a Connect, name it as a room, group to other Sonos, then attach a BT transceiver and set the line in to Auto. this lets me use SONOS app, AirPlay and other services from home devices without any issues I've been using the UniFi Identity app on my iPhone to VPN into my home network and access my NAS, and for backing up my photos using the Synology Photo App. That of course doesn’t work either. I do have my N+ cert and do install networks for a living. may not be the case here but I had issues with my Sonos speakers showing up reliably on my unifi network. iPhone with iOS 16, iPhone with iOS 17 and MacBook. Luckily, I had a Netgear Nighthawk D7000 router lying around (since 2017, yikes), set it to use the 192. Again, the Sonos app on my Mac OS works perfectly, so I wouldn’t think that the network is the problem. I am running a Sonos Boost connected to my base station. Furthermore I emphazised fifteen times that the speakers are connected via ethernet, regardles they still firmly believe that “the speaker refreshed the connection with the Wi-Fi router by enabling the Wi-Fi which solved the problem” Nov 28, 2020 · Call Sonos get this : Thank you for contacting Sonos Customer Care. Also, “manually grouping” by holding the play button for 3 sec, doesn’t seem to work anymore. Feb 11, 2019 · Allow Sonos Traffic. While they work perfectly fine, none of my Sonos devices that are connected via Ethernet or Sonosnet show up in my Unifi clients list. Interferences may also be the culprit behind AirPlay/AirPlay 2 not working on the Sonos issue. In general network performance is OK. 2 for the SSDP source port in the UDP broadcast relay plugin, installed the IGMP plugin and set my Internal VLAN for upstream and my IoT VLAN for downstream and also installed the mDNS repeater and configured my 2 networks. 52. App reinstall didn’t work. In my understanding this should not create any network problems because sub won’t connect my wifi, it connects directly Dec 9, 2024 · -spent 2+ hours on the phone with Sonos tech support with no resolution (case #07166165) If it makes any difference, I have a Unifi network with a Dream Machine SE router and multiple Unifi Nano HD access points. The Sonos devices work, they have internet access and the Google assistant is working fine on them, however, I can't see the I have 11 Sonos speakers and 3 Unifi access points and a windows VM running the Unifi controller, everything seems to work fine. 43. I finally got the beam and sub working by connecting the ethernet cable but the sonos ones would not play any sound. My current thought process is to have an unmanaged switch connected to my Unifi switch with profile set for IOT VLAN. Insanely frustrating. Jun 11, 2024 · I am having similar issues to the above, as I am able to play Apple Music on a couple of Sonos One SLs, but not on a couple of Sonos Ones sitting right next to them… This combination doesn’t work: Version: 16. This successfully connects iPhone controller (both Sonos app & Spotify App) to the Sonos speaker. However, I cannot for the life of me get the Alexa Sonos Skill to communicate with the Sonos speaker. 1) when first installed. All Sonos devices are on a single 2. In Windows desktop app Roam is visible and works normally, check for update and desktop app reports that an update is required, Roam is updated, after update Roam appears in Android app. Again. Jan 31, 2023 · In short, connecting any one (or more) Sonos device(s) to ethernet completely changes the way all Sonos products (excepting Moves or Roams) connect to the network. x. Since 2018. I use several switches set up as yours are with my main switch as the root bridge for STP. If I reset the UDM, everything becomes available. I use managed switches and Unifi access points and have 10 Sonos devices 7 of which are wired and the other 3 are on Sonos Net. I have tried connecting it to 4 different WiFi networks and creating a new Sonos account to change ownership of the speaker, but nothing is working. Turning on spanning tree to RSTP on a unifi switch will enable RSTP on all switch ports. If I unplug my unifi switch/all sonos/onkyo, then first plug in my switch, then the onkyo, then my first 5 Sonos devices things work. Have restarted Unifi and all switches multiple times. You cant see the Sonos clients in unifi if the boost is the device connected but unifi still issued DHCP in the 192. Have hardwired connections to as many Sonos devices connected to that unmanaged switch, while they continue to broadcast sonosnet, and have the rest of the devices (not hardwired) connect via SonosNet. Some devices are wired, others wireless. app (destination port TCP/3400 on my computer). Do close any Sonos apps and probably best to powercycle Sonos devices before trying to connect again. However, I have it mostly working. Things like Sonos and AppleTV really need that to work well. For reasons i dont understand Fortigate -> ICX7250 -> Unifi 24 port -> Unifi Flex -> Sonos on Port 3 of flex - is not blocked. Just trying to save you some frustration. UAP-AC-LR5. . I have a single subnet and all of my access points (UAP-nanoHD and UAP-AC-Pro) are connected directly to a UDM Pro. And going further Fortigate -> ICX7250 -> Other ICX7250 -> Other Unifi Flex -> two sonos devices in flex are unblocked. Yes, you have to run STP NOT RSTP and set your priority correctly. Biggest thing that helped me was turning off multicast enhancement in the WiFi settings. This includes STP settings on my main and downlink switches, mDNS and IGMP snooping settings. 4G), restarting both the iPhone and Sonos Arc a few times, and tried iPad. I was literally pulling my hair out. May 24, 2024 · I too have this issue as well, new app runs on I phone (SE) and was working on IPad Pro (iOS 17. I did previously have issues with STP for the Sonos clients, but that's now enabled on the switch and works fine. Firewall Rules: (note the ever increasing UDP range on the SONOS side!!!) SONOS Interface FW Rules. So it’s only related to the official Sonos app on my iPhone. This has been an ongoing issue for a few years since building the system out. Wifi Camera's, Smart Showers, Wifi Sprinklers, Cars, and related all go on the locked-down, no discovery network. All other devices in the house, no problem with simple firewall rules, but Sonos hardwired is a no go. Any thoughts or suggestions? I’m over the limit with 35-37 Sonos devices. Sonos agents - if you wish to reply to me - do it on the service 2 open ticket, not here. I initially bought this to “roam” my property, but am having trouble on a fast Internet/WiFi setup. As I understand it, this is not possible on the UDR without some extra capability as IGMP Proxy is not supported on the UDR, and this breaks device discovery across VLANs when enabling FW rules Mar 19, 2023 · iphone 14 pro with iOS16, updated Sonos 2 app and it won’t connect or find my Sonos system. SRC SONOS - DST STREAM-DEVICE - TCP TCP-3401 TCP30000-60000 Jul 7, 2021 · This video is not sponsored. All of my Sonos speakers are connected to the IoT wireless network (which in turn is associated with the IoT VLAN). May 24, 2023 · Roam stops working, assistant says can’t connect to wifi, Roam not visible in Android app. The Sonos app shows the roam connected to the system despite the blinking light. I have a mix of Unifi AP network with a U6 Pro, an AC-Pro, and a nanoHD. Many Sonos devices are equipped with SonosNet, a proprietary wireless mesh network on the 2. Ever since I bought a UDM Pro, I have been unable to use AirPlay to connect to my Samsung TV (UE55NU8000) or Spotify Connect to my Samsung soundbar (HW-J650). If you’ve got multiple devices wired in, make sure your STP settings are compatible with Sonos. Amazon Music played fine from their app. The Sonos issue was caused by recently switching from DuckDNS to a Cloudflare tunnel, and not yet updating the internal and external URLs in the network settings for Home Assistant. My own apps also generate log files, that's how I help customers. We make a sm I also have a Unifi network comprised of 7 access points, two switches, and a firewall. The only device that shows up normally is my Roam, as it’s connecting via Wifi. Adopting with the UniFi app on my phone does not work. I would also make sure the Pixel 8 Pro is fully up to date, then re-install the Sonos app and remove and re-add the Sonos widget to your screen. My recollection is that there is an incompatibility between Sonos and Unifi related to their default STP settings. Hi, I am having huge issues connecting with my iOS Sonos Controller to my Sonos Play1 speakers after recently installing a new Ubiquiti Unifi Access Point. From my spotify app i can detect the sonos speakers but when i try to connect to them it just tries to connect endlessly. Nov 2, 2024 · I have a Ubiquity Unifi network with a separate VLAN for my Sonos speakers. Sonos: Bedroom: 1 x Play 1. To reduce interference from other nearby devices, you should limit the number of wireless devices in the range. Unless you have reset your Sonos devices, in the app you need to connect to an existing system. Jan 29, 2024 · IIRC Plex would not work on Sonos if NAT loop-back was not supported by the router. app then connects to the Sonos speaker on TCP/1400 and issues some http'ish requests, the first is to GET /xml/device_description. muupl kobu kfbihe hfqbh xnogn pzotb anivv qieml gys yefjbb